Before getting into designing touchpoint we looked at the experience for different audiences at the event.
Email invites were sent to different individuals. First email was for all three events in DSGN Week and the other three highlighted these events with more details.
Greeting table will have greeters for the event as well as name tags to be given to attendees at entry to event space.
Different signage will be placed around the event space to lead attendees to different places during the event.
Thank you emails were sent to all attendees of all three events for DSGN Week. This email included a link to a feedback form to learn ways to improve future events. Separate emails were also sent to speakers as a special thank you for participating.

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